Welcome to Our Help Desk

We have designed this page to help you with a variety of questions. Some of these options are links to the actual USPS website, so the information you will get is correct. To get back to our website, just click the back button on your browser.

When scheduling your mailing, please make sure you are not in conflict with postal holidays.
If you have any questions or issues with scheduling conflicts, please do not hesitate to contact us.

MAIL PIECE DESIGN

• Flat Addressing Changes Due March 29, 2009 - Flat Addressing Requirements
• Is My Mailer a Letter or a Flat - Mailer Specifications 
• Tabbing and Wafer Sealing - Tab Specifications 
• Paper Thickness and Weight - Mailer Requirements 
• Courtesy Reply Mail Samples - Courtesy Reply Mail Templates 
• Business Reply Mail Samples - Business Reply Mail Templates 
• Indicia and Permit Sample - Permit Imprint Information 
• Envelope Sizes - Envelopes Styles and Types
  
• Ancillary Endorsements - Address Service Requested and Other Services

COURTESY REPLY MAIL DESIGN

• The U.S. Postal Service has a great webpage where you can get correct artwork for any size Busniess Reply or Courtesty Reply Envelope or Post Card.
• Create an account with your own login and password and you will never have to worry about incorrect envelope design.
• Click on this link to start: https://abrm-prod.usps.com/ABRM/landing.do

POSTAGE RATES

• Postage Rate Sheet -  Price List.pdf
• Calculate Your Postage - Postage Cost Estimator
• Calculate International Postage - International Postage Calculator 

ADDRESS SERVICES

• NCOA and CASS Certification - Address Certification
• Address Change Service - ACS
  

IMSCares PROGRAM FOR YOUR NON-PROFIT ORGANIZATION

• You can get 5% of your invoice returned back to you!
• Get onboard with IMS and our IMSCares Program and we will give back 5% of the total amount invoiced on your Direct Mail Campaigns (postage not included) each and every quarter!
• Expenses and Budgets are really tight and this is our way of helping out.
• Call and ask for more information.

FILE TRANSFER

• Download Samples - Common Forms and Templates.  
• How to Send Files To Innovative - Find out how to use our secure FTP site
  

US POSTAL SERVICE LINKS

• USPS Index for Quick Service Guides - Postal Explorer
• US Postal Service - USPS Website.
• Find a zip code -  ZIP CODE LOCATOR
• USPS - Domestic Mail Manual  
• Technical Information on Mailing - Rapid Information Bullitin Board System  

IN A PANIC?

Is your mailpiece designed wrong?

Is your project behind schedule?

Innovative Mailing Services can help.

Call Rumaldo at 520-623-0551

Always get your mailer design verified
BEFORE YOU SEND IT TO YOUR PRINTER
to make sure it is with Postal Specifications.

Many printers are not completely aware of design issues.

If you need help in any manner whatsoever,

Call for immediate help.

Rumaldo at 520-623-0551

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