Welcome to Our Help Desk

We have designed this page to help you with a variety of questions. Some of these options are links to the actual USPS website, so the information you will get is correct. To get back to our website, just click the back button on your browser.

When scheduling your mailing, please make sure you are not in conflict with postal holidays.
If you have any questions or issues with scheduling conflicts, please do not hesitate to contact us.

DO YOU NEED A NEW WAY TO TRACK YOUR SHIPMENTS OR MAILERS? TRY CRITICAL MAIL

If you want a way to track a mailer but don't want to use FedEx or UPS then the new U.S. Postal Service Critical Mail progam might be "just the ticket" - What is Critical Mail?

MAIL PIECE DESIGN

How to Design The Mail Panel For a Flat - Flat Addressing Requirements
Is My Mailer a Letter or a Flat - Mailer Specifications
Tabbing and Wafer Sealing - Tab Specifications
Paper Thickness and Weight - Mailer Requirements
Courtesy Reply Mail Samples - Courtesy Reply Mail Templates
Business Reply Mail Samples - Business Reply Mail Templates
Indicia and Permit Samples - Permit Imprint Information
Envelope Sizes - Envelopes Styles and Types
Simplified Addressing - Acceptable Simplified Address Format
Ancillary Endorsements - Address Service Requested and Other Services

COURTESY REPLY MAIL DESIGN

The U.S. Postal Service has a great webpage where you can get correct artwork for any size Busniess Reply or Courtesty Reply Envelope or Post Card.
Create an account with your own login and password and you will never have to worry about incorrect envelope design.
Click on this link to start: https://abrm-prod.usps.com/ABRM/landing.do

POSTAGE RATES

Postage Rate Sheet - Price List.pdf
Calculate Your Postage - Postage Cost Estimator
Calculate International Postage - International Postage Calculator

ADDRESS SERVICES

NCOA and CASS Certification - Address Certification
Address Change Service - ACS

IMSCares PROGRAM FOR YOUR NON-PROFIT ORGANIZATION

You can get 5% of your invoice returned back to you!
Get onboard with IMS and our IMSCares Program and we will give back 5% of the total amount invoiced on your Direct Mail Campaigns (postage not included) each and every quarter!
Expenses and Budgets are really tight and this is our way of helping out.
Call and ask for more information.

FILE TRANSFER